Terms of Service

Effective Date: 2026-05-05

1. Acceptance of Terms

By using this website or submitting your information through our forms, you agree to these Terms of Service. If you do not agree, please do not use this website.

2. Services

NC Auto Spa provides residential and commercial auto detailing and car care services.

Service offerings, availability, and pricing may change without notice.

3. Quotes and Appointments

Quotes are based on the information provided by the customer and may be revised if additional details are needed after inspection or before service. Appointments are confirmed when we send a confirmation by phone, text, or email.

4. Payments

Payment terms may vary depending on the service. Any estimates provided are subject to change based on vehicle condition, service requirements, or additional requested work.

5. Cancellations and Rescheduling

If you need to cancel or reschedule, please contact us as soon as possible. We may reschedule services due to weather, operational issues, equipment problems, or safety concerns.

6. Customer Responsibilities

You agree to provide accurate contact information, ensure the vehicle is accessible, and share any relevant details needed to complete the service safely and effectively.

7. Limitation of Liability

NC Auto Spa is not responsible for pre-existing damage, wear and tear, or issues arising from undisclosed vehicle conditions. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

8. Intellectual Property

All website content, branding, logos, text, and images are the property of NC Auto Spa unless otherwise stated and may not be used without permission.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

10. SMS Terms of Service

By providing your phone number and opting in through our website form, you agree to receive SMS messages from NC Auto Spa.

Messages may include quote follow-ups, appointment scheduling, appointment reminders, service updates, customer support replies, seasonal service reminders, promotional offers, discounts, and referral updates.

Message frequency may vary. Message and data rates may apply.

To opt out, reply STOP to any message. After you send STOP, you will receive one final confirmation message and then no further messages will be sent.

For help, reply HELP or contact us at:

Email: info@ncautospa.com
Phone: (647) 869-6983

Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.

Rejoining:
If you opt out and later want to receive messages again, you may opt in again through our website form.

11. SMS Age Requirement

By opting into SMS communications, you confirm that you are at least 18 years of age. Our SMS program is not intended for individuals under 18.

12. Changes to These Terms

We may update these Terms of Service at any time. Continued use of the website after changes are posted means you accept the updated terms.

13. Contact Us

NC Auto Spa
Email: info@ncautospa.com
Website: https://ncautospa.com/
Phone: (647) 869-6983